[bduff20]

http://www.businessweek.com/news/2010-05-2...en-decades.html

May 27 (Bloomberg) -- Ford Motor Co. is preparing to wind down the Mercury line, created in 1939 by Edsel Ford, after sales plunged 74 percent since 2000, said two people familiar with the plan.
The automaker’s top executives are preparing a proposal to kill Mercury to be presented to directors in July, said the people, who asked not to be indentified revealing internal discussions. Mercury, losing two of four models next year, will be starved of products and promotion, the people said.
Chief Executive Officer Alan Mulally emphasized the automaker’s namesake brand as he revived the only major U.S. automaker to avoid bankruptcy. The timing of Mercury’s demise depends on how fast executives can convince the brand’s dealers, who also sell Lincoln models, to close or merge with Ford showrooms, they said.
“Mercury is a forgotten brand,” said John Wolkonowicz, an auto analyst with IHS Global Insight in Lexington, Massachusetts. “Many Americans probably already think it has been discontinued. Mercury was too similar to Ford from the very beginning.”
Mulally also is unloading Ford’s European luxury brands, after the automaker failed to achieve a goal to have them generate one-third of automotive profits. Ford in March agreed to sell Volvo to China’s Zhejiang Geely Holding Co. It sold off Jaguar, Land Rover and Aston Martin in the last three years.
Detroit’s Departed
Mercury would join Pontiac, Saturn, Oldsmobile and Plymouth among the departed Detroit brands of the 21st century. Sales will end within four years, one of the people estimated. General Motors Co., as part of its U.S.-backed reorganization last year, sold or closed four of its eight brands sold domestically.
Edsel Ford, son of founder Henry Ford, established Mercury during the Great Depression as a mid-priced alternative to mainstream Ford and upscale Lincoln. Edsel’s great grand- daughter, Elena Ford, now the automaker’s director of global marketing, initially opposed discontinuing Mercury, which she was in charge of promoting prior to 2002, the people said.
Doing away with Mercury is supported by Ford Executive Chairman Bill Ford and other members of the founding family, who have 40 percent voting control of the automaker through a special class of stock, the people said. With Mercury accounting for 1.9 percent of Ford’s global sales in the first quarter, the family has decided ending it is best for the business, the people said.
‘End of an Era’
“Edsel Ford is revered in the family and Mercury was his creation,” said Wolkonowicz, a former Ford product planner. “This is the end of an era.”
“Our plans regarding Mercury have not changed,” said Mark Truby, a Ford spokesman. “Like any good business, we constantly assess our business portfolio. If things change, we will let you know.” Bill and Elena Ford declined to comment, Truby said.
Mercury sales peaked in 1978 at 579,498, when it had the slogan “The Sign of the Cat.” Deliveries fell 84 percent to 92,299 last year. As the U.S. auto market recovers, Mercury’s sales are up 23 percent this year through April, less than Ford Motor’s overall gain of 33 percent, according to researcher Autodata Corp. of Woodcliff Lake, New Jersey. Mercury had 0.9 percent of the U.S. market through April, unchanged from 2009.
Mulally, since arriving from Boeing Co. in September 2006, put a priority on improving quality and expanding the offerings of the Ford brand to lessen its dependence on pickups and sport- utility vehicles. He ended three years of losses at the Dearborn, Michigan-based automaker by earning $2.7 billion last year and has said 2010 will be “solidly profitable.”
Mercury Withered
As Mulally focused on the namesake brand, Mercury withered, the people said. Ford’s ad spending on Mercury fell 88 percent from 2005 through 2009, according to researcher Kantar Media of New York. Last year, Ford stopped selling the Mercury Sable, a sibling to the Taurus. The Mountaineer, Mercury’s version of the Explorer, is to go away next year as Ford rolls out a new version of the SUV.
Since Mulally’s arrival, Ford stopped giving Mercury exclusive features and technology, the people said. That made Mercury less distinctive than comparable Fords, which tend to be priced lower.
“The reason Mercury failed throughout its existence is because Ford never wanted to spend any money on it,” Wolkonowicz said. “Ford always wanted to do it on the cheap and the results were what you’d expect.”
Mercury’s top-selling model is the Milan, a sibling of the Ford Fusion, with sales up 53 percent this year. Mercury also sells its own version of the Ford Escape SUV, known as the Mariner, which has had a 22 percent sales gain through April. Ford is scheduled to replace those models in 2012 and 2013 and could drop the Mercury versions, Wolkonowicz said.
Retiring Sedan
Mercury’s second best-selling model, the Grand Marquis, is being retired next year as Ford stops producing a trio of large, rear-wheel drive sedans that also includes the Lincoln Town Car and Ford Crown Victoria. Mulally has emphasized more fuel- efficient models, such as the Fiesta and Focus small cars Ford is introducing this year in the United States. Neither has a Mercury counterpart.
“The Grand Marquis has the oldest buyer demographics in the industry with an average age of 70,” Wolkonowicz said. “There are still members of the Depression generation who will miss Mercury.”
Mercury’s cultural heyday came in the 1950s, when hot- rodders favored its engines, which were larger and faster than those found in Ford models, Wolkonowicz said. Along with Lincoln, Mercury sponsored “The Ed Sullivan Show” on CBS in the 1950s and 1960s. Detective Steve McGarrett drove a black Grand Marquis in the “Hawaii Five-0” TV series on CBS in the 1970s.
As Mercury’s sales plunged, so too have its profits, Wolkonowicz said. With one-quarter of the sales it had a decade ago, it’s hard to rationalize the line’s continued existence, he said.
“I’m not surprised to see Mercury go because they don’t sell enough of them,” Wolkonowicz said. “It’s been a case of benign neglect for years.”
--With assistance from Jeff Green in Southfield, Michigan. Editors: Jamie Butters, Kevin Orland.
To contact the reporter on this story: Keith Naughton in Southfield, Michigan, at Knaughton3@bloomberg.net
To contact the editor responsible for this story: Jamie Butters at jbutters@bloomberg.net

[MikeB]

I heard this news last week and for me it begs the question, "What about the Lincoln nameplate?" I have heard that Ford is dissappointed in it's sales compared to the other luxury brands (I think they mentioned Cadillac, Lexus, Mercedes/BMW, etc.). If they merge Lincoln with Ford dealerships (which is where I purchased mine) I think the shine of the car and its special status as well as the customer care aspect and perceived luxury of the brand will diminsh further and I can see Ford backing out of Lincoln as well. I have not taken my 2010 MKS back for its first service yet but am concerned that I will not be treated like I was with my 2000 Lexus RX 300 or my 2003 Acura MDX. We'll see how this plays out but I am concerned for the brand.

What do others think? Does Lincoln compete well with other luxury brands? Is the customer care and support of the Lincoln owner better then what a Ford owner receives? Is the Lincoln different enough from their Ford corporate twin nameplates? Does Lincoln offer special options in their models not availabe in the Ford nameplate? (Taurus vs. Lincoln MKS, for example)

This post has been edited by MikeB: 01 June 2010 - 08:17 AM

[Armjim]

Mike, I gave up taking my MKS to the dealer I purchased it from. Their service was awful. But then, I have never seen a Lincoln-Mercury dealership which is as elegant and well heeled as the dealerships for other luxury makes. I still thought the Lincoln Commitment would mean something, but it sure did not at the dealer I bought from.

Based on conversations I have had recently, I find that Lincoln is not regarded as it once was among knowledgable car people. It is frustrating to me, and I blame Lincoln division and Ford Motor Company. Perception is reality in the minds of car buyers. I doubt few buyers of the Taurus Limited or SHO are aspiring to a Lincoln as their move up purchase. The MKS should have absolutely without question been the flagship for Ford Motor Company. I know that most Lexus, Infiniti, Acura and even Audi share their underpinnings with the less expensive Toyota's, Honda's etc, but there is clear distinction in the way they are marketed and the Lexus, Acura et al all have something about them that make them more desirable than the cars they may be based on. I knew once Ford closed the Wixom plant and Lincoln's started coming down the same line as Ford's, this would happen. About the only thing the MKS has over the Taurus is better sound deadening, genuine wood and finer leather. But too many other components are shared. I doubt the MKS paint is superior. With Town Car going away and MKS not as well known, I bet buyers of Taurus will be headed to Lexus and Mercedes when they are ready to move up.

I still love my MKS, but I wonder if this is the last Lincoln I will buy.

[MikeB]

Armjim, on 01 June 2010 - 11:57 AM, said:

Mike, I gave up taking my MKS to the dealer I purchased it from. Their service was awful. But then, I have never seen a Lincoln-Mercury dealership which is as elegant and well heeled as the dealerships for other luxury makes. I still thought the Lincoln Commitment would mean something, but it sure did not at the dealer I bought from.

Based on conversations I have had recently, I find that Lincoln is not regarded as it once was among knowledgable car people. It is frustrating to me, and I blame Lincoln division and Ford Motor Company. Perception is reality in the minds of car buyers. I doubt few buyers of the Taurus Limited or SHO are aspiring to a Lincoln as their move up purchase. The MKS should have absolutely without question been the flagship for Ford Motor Company. I know that most Lexus, Infiniti, Acura and even Audi share their underpinnings with the less expensive Toyota's, Honda's etc, but there is clear distinction in the way they are marketed and the Lexus, Acura et al all have something about them that make them more desirable than the cars they may be based on. I knew once Ford closed the Wixom plant and Lincoln's started coming down the same line as Ford's, this would happen. About the only thing the MKS has over the Taurus is better sound deadening, genuine wood and finer leather. But too many other components are shared. I doubt the MKS paint is superior. With Town Car going away and MKS not as well known, I bet buyers of Taurus will be headed to Lexus and Mercedes when they are ready to move up.

I still love my MKS, but I wonder if this is the last Lincoln I will buy.

Armjim,

This is exactly how I feel and what I'm afraid of. Unless you have owned another upscale/luxury brand (I had a Lexus and 4 Acuras) you can't really appreciate what a difference there is in their customer service. Prior to owning foreign cars, I always bought Ford but I can tell you there is a world of difference in how they (the Japanese dealers I mentioned) treat you. It's funny you should mention the Wixom Plant because my wife and I toured that plant in 2002 and 2003 when they were building the Thunderbird (I own a 2002) and I also saw Lincolns going down the assembly line (Lincoln LS, I believe). I have always wanted to own a Lincoln since my father had his Mark V (which was the last car he owned) and I finally got my chance. However, if it does turn out that the car is luxury in name only and not the real luxury car experience of how the customer is treated, it will be the one and only Lincoln I ever have. I REALLY WANTED to buy from an American manufacturer this time and I hope I didn't make a mistake.

This post has been edited by MikeB: 07 June 2010 - 07:33 AM

[tonifan]

I've compared the Lincoln MKS and the Taurus, and the one thing that Lincoln has that the Taurus lacks is (for some reason or other), is the power tilt and telecoping steering wheel. When I sat in the Taurus SHO at the Ford Store of San Leandro (CA), I looked for the power tilt/telecope control, and saw only the manual tilt/telescope lever just under the steering column, where it is on the Lincoln MKZ and the Ford Fusion Hybrid (which I currently own). I would have thought that, (for the $48K+ MSRP, that Ford could have put that on the car. So far, that's the only feature that I see lacking in the Taurus. When I sat in the Taurus, and thought, "Hmm. There's nothing comparable in the Mercury line." Well, that's when I saw the end of Mercury.